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Crumbology Privacy Policy logo - Loaded handmade cookies in the Mandurah & Peel region WA

Privacy Policy – Crumbology Cookies

1. Overview & Collection
We collect personal information to fulfill your cookie orders and manage our VIP list. We use Google Analytics and Meta Pixel to collect usage data (IP addresses, browsing habits) to improve our site and show relevant ads.
2. Third-Party Payments (Stripe)
When you pay for cookies, your payment details are collected and processed directly by Stripe. Crumbology Cookies does not store or see your credit card number. However, we do receive and retain your name, email, and transaction amount from Stripe to fulfill your order and meet Australian tax record-keeping requirements. For details on Stripe’s security, visit Stripe.com.
3. SMS & VIP Marketing
If you join our VIP list, we collect your name, email, and mobile number for marketing updates and exclusive cookie drops. We identify as Crumbology Cookies in all communications. You can opt out at any time by clicking 'unsubscribe' or replying STOP to any SMS. We process all opt-outs within 5 business days.
4. Overseas Disclosure
As we use global service providers (Google, Meta, Tally, Stripe, and our email platforms), your data is stored primarily in the United States. By using our services, you consent to this cross-border transfer under Australian Privacy Principle 8.
5. Your Rights & Opt-Out
* Analytics: Download the Google Analytics Opt-out Add-on.
* Access: You have the right to access or correct your personal data.
6. Complaints
For privacy concerns, contact us at [email protected]. We will respond within 30 days. If unsatisfied, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Last updated: January 2026

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